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Support

Help with CivilProposal — email, guides, and service status.

Email

Account, billing, coverage, or product questions.

Service status

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Status refreshes automatically. If something looks wrong, email [email protected].

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Guides for capabilities available in the product today.

Municipality coverage

See which cities have live municipal open data versus provincial or federal baseline coverage before you run a Site Intelligence Report.

Open coverage map

Site Intelligence Reports

Each report uses one monthly credit (or a purchased credit). Pursuit creation is unlimited. Credits reset each billing month with no rollover.

View plans & credits

Client share links

Solo and above: create a read-only link to share a pursuit draft or scoping report with a client for seven days.

Sharing FAQ

Team collaboration

Team and Firm plans: invite staff collaborators on a pursuit, manage permissions, and use the shared pursuits list.

Team FAQ

Templates & firm profile

Solo and above: save proposal templates and apply your Firm Profile branding on PDF, Word, and Excel exports.

See features

Billing & upgrades

Change plans, buy extra report credits ($89 single or $195 for five), or manage payment details. Signed-in users can open Settings → Billing.

View pricing

Verification checklist

Every scoping report and export includes screened vs source-confirmed labels and a verification checklist. Professional review is required before client use.

Verification workflow

Sample output

Review an anonymized sample scoping excerpt and proposal draft before you sign up or open a support ticket.

View sample