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Status refreshes automatically from the public health probe. If something looks wrong, email [email protected].
Common topics
- CoverageSee which cities have municipal data and where the report relies on provincial and federal layers, before you run a report.
- Site reports and allowancesEach report uses one from your plan's allowance. Paid allowances reset each billing cycle with no rollover; extra reports are $35 for subscribers.
- Billing, upgrades and cancellingOwners and admins change plans, update payment details, download invoices or cancel in Settings, then Billing.
- Your firm and seatsOwners and admins invite people by email up to the plan's seats, add seats on Billing ($39/month each), and resend, revoke or remove access in Settings, then Team members.
- Verification checklistA clear state on every report row, and a verification checklist in every export. Professional review is required before client use.
- Sample reportRead a sample site report from a real run at a public Calgary address.